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Clear, consistent communication
for greater impact

Messaging, tone of voice and copy editing for brands and entrepreneurs

Brand messaging - the forgotten element

Usually eclipsed by the shinier visual elements of branding (hello logo, colour palettes and grid aesthetics), brand messaging is the crucial-but-in-the-background stuff that influences how your brand makes people feel.
 

🗣 It's how you talk about your brand and services.

⁉️ It's how you respond to customers and handle complaints.

 

📣 It's how you communicate externally and internally. Everywhere. 

Clear, consistent communication will unite your brand messaging, help you build trust and recognition with your audience and get your message across

"This is GREAT!! THANK YOU! You've put my thoughts into something so clear and digestible."

Cecile Burton, Montagne Verte

“Jen has a thorough and detailed understanding of communications. She's highly personable, super calm, and always considered when giving advice or carrying out a workflow.”

Max Smith, Content With Purpose

“Jen knows my business, my tone of voice and how I write, so I can trust her to get it right the first time. She's the triple threat - Strategy, tactics and execution."

Bob Gentle, AmplifyMe

Let's unite your brand messaging

Audit

How consistent is your brand?

 

An actionable, walkthrough report covering your website, social media, sign up pages & email sequences.

Voice guardian

A monthly retainer for peace of mind if different people are creating content for your brand and you don't have time to manage it. ​

Copy Updates

Refresh or rewrites to get your website, email sequences and marketing materials on brand.

Done in a week if you're up against a deadline.

Brand voice guidelines

Understand how to write as your brand and when it's ok to break character.

 

Maintain your brand voice and save time when growing your team or working with freelancers.

Want to DIY?

The Brand Voice Starter Guide is designed to get you thinking about the key elements that define your brand voice.

 

 This free workbook includes help on figuring out who your brand is, key elements for your (written) brand style, and a fully editable brand voice guide outline so you can pull it all together.

Brand Voice Starter Guide Image_edited.p

Hi, I'm Jen

A project administrator turned digital marketer turned ski & snowboard instructor turned copywriter turned copyeditor and brand voice-er.

​I've been working in marketing, operations and admin roles for solopreneurs, small businesses, charities, and global corporations over the past 15 years (ok, ok, it's fast approaching 20).​​

My unique blend of experiences means that I understand the importance of clear communication, regardless of who you are trying to reach. And that I have the skills to do it.

Jen Surma Profile Pic_edited.jpg

Get in touch

Want to get booked in or have some questions about brand messaging and tone of voice? 

 

Fill in the form below or click here to book a quick chat.

Thanks for getting in touch.Please check your spam folder if you haven't heard from me within two business days.

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